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More than 100 of our members have already purchased the
DentalSuccess 12-Month
Marketing Plan, and new orders are pouring in daily. Some of our busy
clients have asked us for assistance with implementation. We listened, and
we have been working very closely with Cindy McKane-Wagester, one
of the finest coaches in dentistry, to create a program that will do just
that.
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here for DentalSuccess offer
Introducing The New
12-Month Marketing Plan Coaching Program
Here's What Our New
Program Can Do For You
Provide you with month-to-month coaching and guidance.
Now, with the help of a coach, you can easily implement everything that is
in your 12-Month Marketing Plan.
Our professional coaches help you lay the
groundwork, set the stage, and prepare your team for implementing proven
marketing programs to get more referrals & more prospects.
Step-by-step our coaches will show you how you can
dramatically increase your flow of new patients & get
more business from your current patients!
We are initially offering this
exciting new Coaching Program to a select few dental practices at a
Special Introductory Price on a first-come-first-served basis. Contact us
today to enroll!
Endorsed by Dental Boot
Kamp and the Crown Council
In dentistry, as in other
service-related fields, business survival and business growth depend on
maintaining a competitive edge. That competitive edge depends on how well
we promote ourselves to the patients we would like to see walking through
the front door. Dentistry is a business and, like it or not, even the most
excellent dentistry will get you nowhere if patients are not coming to
your practice.
Each year, dental
practitioners nationwide spend millions of dollars marketing their dental
practices. In too many cases, such marketing involves a catch-as-catch-can
approach that is expensive and erratic and does not produce the desired
results. The exciting and "fool-proof" marketing campaign
becomes a frustrating drain on the practice budget. Everyone in the
practice briefly wonders what went wrong and moves on to something else.
What usually went wrong can be summed up in two words: expensive and
erratic.
Research has shown that the
best marketing strategies for any dental practice have a cost/benefit
ratio that does not break the bank. Research has also shown that marketing
campaigns that are systematically designed and implemented and monitored
work best.
Marketing opportunities
exist everywhere. On occasion, those closest to home are the ones most
neglected. While we all know that expanding our patient base is important,
this should never be limited to attracting new patients. The lifeblood of
a dental practice is repeat loyal patients, and we should never forget
that it is these patients who can be our best allies in getting new
patients to come through the front door.
Getting patients to come to
your practice means inviting them to a wonderful experience that will make
them feel better and look better. Getting them to stay with your practice
means exceptional clinical and customer service that invites them to forge
a strong relationship with you and your team. If they like the
invitations, they will come and they will stay. This happens through
effective and consistent marketing.
Successful marketing means
a logical progression that begins with knowing where your practice is and
where you want it to be. It means a team commitment to enhancing those
things that make the practice excel and amending those things that make a
practice lees than what it can be. Properly trained and motivated, each
member of your dental team has the power to improve the numbers in your
practice. By "selling themselves" in the operatory or at the
front desk or on the telephone, they market your practice in subtle ways
that continuously invite and entice.
The Dental Success
12-Month Marketing Plan is the
ideal solution for moving your marketing campaign from expensive and
erratic to exciting and dramatic. Our comprehensive manual is a treasure
chest of proven, inexpensive, and easy to implement strategies that will
position your dental practice as the expert and leader in your community.
From preliminary evaluations to final implementation, our coaching staff
will serve as guides who will help you and your team create
custom-designed marketing programs that are enjoyable as well as
effective. We will show you how to set realistic goals and we provide the
mentoring and monitoring that will guarantee those goals are reached.
Explore. Discover. Succeed.
The Dental Success
12-Month Marketing Plan
Our program begins with
an introductory telephone consult during which we learn about you, your
practice, your team, your aspirations, your existing patient base, and
your marketing potential. Based on this evaluation, we guide you through
a series of content-based modules that lay the groundwork for a truly
effective marketing program that focuses on your Practice Vision and
your Practice Philosophy. We prepare a Market Feasibility Report that
allows us to focus on marketing opportunities that are suitable and
appropriate for the community in which your practice is located.
Module One. During two
telephone consultations, our coach will assess the current status of
your practice and examine the strengths, weaknesses, opportunities, and
threats that define your practice, your team, and your marketing
potential. You will formulate a concise and precise Vision, Compelling
Benefit Statement, and Mission Statement that will shift the focus from
where you are to where you want to be and from what you have achieved to
what you can achieve.
Module Two. During two
telephone consultations, our coach will explore with you the power of
Image and Brand and assist you in creating well defined Business
Objectives, Financial Objectives and Marking Objectives that are
commensurate with your Vision and Philosophy and with the community in
which you practice.
Module Three. During
three telephone consultations, our coach will assist you in defining
your Ideal Patient and help you define the Ideal Patient of the future
of your practice. The module will also focus on an evaluation of Primary
and Secondary Services and Fee Structure, with concrete recommendations
for updates and upgrades that will help you move toward your Ideal
Practice. Special emphasis will be given to clarification of your
Competitive Advantage and how to use this information to your advantage
to show prospective patients why they should come to you instead of the
competition.
Module Four. During four
telephone consultations, our coach will walk you through a comprehensive
analysis of Marketing Support Systems that are essential components of a
well-designed and productive marketing campaign: Budget, Customer
Service, Case Presentation, Stopping Cancellations, Patient Financial
Arrangements, Marketing Team, Hygiene, and Meetings.
Module Five. During this
module, our coach will work with your team to identify those systems and
processes that need to be changed before specific marketing strategies
can be initiated. The team will choose from a wide spectrum of
cost-effective and viable internal and external Marketing Programs and
create a Marketing Calendar. Team members will learn how to organize and
coordinate selected marketing activities and will be introduced to
monitoring instruments that will enable them to set specific objectives
and gauge how well objectives are being met. Depending on your
preferences, the objectives for this module can be addressed during a
series of telephone consultations or during a one-day Site Visit.
Once the foundations are
in place and you and your team have selected marketing programs you
would like to implement, we will mentor and monitor team activities and
strategies through the end of the Marketing Year. Monthly Monitors for
each Marketing Program will be provided to assist the team to keep on
track, to measure success rate, and to reinforce continuity. All
Marketing Programs will be customized to suit the individual needs of
your unique practice. Coach will be available for Site Visits for
additional training and reinforcement upon request. Doctors may also
elect to participate in Mastermind Conference Call Consultations as
Marketing Programs evolve.
The Dental Success
12-Month Marketing Plan
Contents
Introductory telephone
consult
Initial practice
evaluation
Preliminary analysis of
goals, team, existing patient base, and market potential
Module One (Two telephone
consults)
SWOT assessment of
practice, team, market
Defining Vision,
Compelling Benefit, and Mission Statement
Laying groundwork for
marketing plan
Market Feasibility
Report
Module Two (two telephone
consults)
Brand and Image
Business Objectives and
Financial Objectives
Defining Marketing
Objectives that match practice Vision and Philosophy.
Module Three (three
telephone consults)
Ideal Patient Profile
Primary and Secondary
Services
Fee Structure
Identifying Competitive
Advantage of your practice
Module Four (four telephone
consults)
Analysis of Marketing
Support Systems
Budget
Customer Service
Case Presentation
Cancellations
Patient Financial
Arrangements
Marketing Team
Hygiene
Meetings
Monitoring Marketing
Internal vs. External
Marketing
Module Five (1 day Site
Visit or telephone consultations)
Evaluation of current
practice systems and team readiness.
Identifying what needs
to be changed or improved
Recommendations for
implementing changes and improvements
Custom designed
12-Month Marketing Plan
Choosing Marketing
Programs
Marketing Calendars
Recurring Marketing
Activities
Organizing, Planning,
and Implementation Strategies
Monitoring Market
Success
Marketing Programs:
Monitoring and Mentoring
Monthly Monitors
Training and
Reinforcement
Coaching Assistance
(Site Visits, Individual Telephone Consults, or Mastermind Conference
Calls).
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Coaching Assistance
On site analysis of all
critical practice components
Custom tailored strategy
for improving or enhancing practice marketing systems
Specific and detailed
recommendations for procedural changes
Logical and cost-effective
blueprint for implementation
Training and Support
| visual aids |
scripts |
| treatment plans |
positive environment |
| case presentation |
team marketing |
| written financial policy |
newsletters |
| logos, brochures,
welcome packet |
patient profiles |
| public relations |
reactivation |
| patient motivation |
customer service |
| practice ergonomics |
operatory ergonomics |
| supplies and equipment |
damage control |
| time efficiency |
meetings |
| morning huddles |
recare appointments |
| files and filing |
failed or late
appointments |
| emergencies |
personal manual |
| safety |
goals and vision
clarification |
| responsibilities |
incentives |
| personal growth |
professional growth |
| winning attitudes |
body language |
| verbal skills |
written communication |
| practice vital signs |
red
flags |
| patient comfort |
patient
cooperation |
| housekeeping |
community resources |
| forms & documentation |
team coordination |
| team integration |
ideal days
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