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M. ELAINE PARKER, RDH, MS, PhD

 Associate Professor and Graduate Program Director, Division of Dental Hygiene, Dental School, University of Maryland

 Certificate in Dental Hygiene, University of Detroit

Bachelor of Science, University of Maryland Baltimore

Master of Science, Johns Hopkins University

Doctor of Philosophy, University of Maryland College Park

Dr. Parker began her career in dental hygiene education after extensive private practice experience in general, pediatric and periodontal practices.  In addition to her role as lecturer and clinical instructor in dental hygiene, she has lectured to both dental and medical students, as well as residents in the Specialty Programs within the Dental School.  Her areas of expertise include patient assessment, periodontal therapy and soft tissue management protocols, instrumentation and ergonomics, and patient adherence and motivation.

She has numerous publications and research experience requisite for her position as Graduate Program Director.  Dr. Parker has been active in dental hygiene national, state and local organizations since graduation, serving as past President of Greater Baltimore Dental Hygiene Society, Secretary of the Maryland Dental Hygienists’ Association, and as the educational program director for the Y2K celebration of the American Dental Hygienists’ Association in Washington, DC.  She has also been an active member of the American Dental Educators’ Association, holding positions of leadership as Section Chair of Education Research, Development and Curriculum, the Program Directors’ Conference Planning Committee and on various other committees within that educational organization.  She has served the ADA Council on Dental Accreditation as a curriculum specialist in dental hygiene, and as the Council’s representative on accreditation site visits.  Dr. Parker serves the North East Regional Board as a consultant.

Dr. Parker has earned many awards over her career in dental hygiene education such as Distinguished Alumna from the University of Detroit Mercy as well as numerous teaching awards from her students.  Elaine is pleased to be bringing her expertise to McKane and Associates and sharing her ideas, ideals and skills with her colleagues, wherever in the world they may be.

Debbie K. Pastore

Debra B. Pastore was born, raised, and educated in Baltimore, Maryland and began her professional involvement in the dental field as a chairside assistant in the practice of Dr. Stanley Becker. After attending numerous continuing education courses sponsored by the Maryland State Dental Society, she was licensed in Radiology, QDA, and Expanded Functions. In 1984, she was awarded an Associate Degree in Dental Hygiene from Community College of Baltimore. A licensed RDH, she is a member of the MSDHA.

Since 1979, she worked at several private practices, utilizing her education and clinical training as an assistant and as a hygienist in the dental operatory. She has also had extensive experience serving in various management and administrative positions. She is a skilled and efficient office manager, business manager, and front desk administrator with a keen ability to supervise and coordinate practice operations. Debra currently represents McKane & Associates at Prizm Dental, where her managerial skills are being utilized in upgrading the systems  in affiliated Prizm practices.

Committed to staying abreast of developments in the profession, Debra has attended Dental Boot Kamp, Practice Management seminars offered by Paragon, Quest, Schuster and advanced Perio and Clinical Courses for Dental Hygiene taught by Dr. Ian Shuman. Debra is currently pursuing a Bachelor’s Degree and has completed numerous courses at UMBC and College Park towards this goal. She is trained in OSHA protocol and is qualified to administer CPR.

Proficient in Dentrix Software and various computer programs, Debra served as Head of Training for “Pathways to Success, the First Administrative Front Desk Health Care Training Program for Empowerment Zone Residents,” which was created by McKane & Associates in conjunction with the EBCC as a welfare-to-work training and placement program. Her administrative experience and clinical expertise was an invaluable asset to the program.

Ann-Marie C. DePalma, RDH, BS

Ann-Marie is a graduate of the Forsyth School for Dental Hygienists. She possesses a Bachelor of Health Science Degree from Northeastern University. Ann-Marie is active in the Massachusetts Dental Hygienists’ Association having served in various positions, including Treasurer, and is also a past president of the Forsyth Alumni Association. In 2000, she was awarded the Massachusetts Dental Society’s Hygienist of the Year Award.

Active in her community, she is a Minister of the Word at her church and a member of several parents’ groups. Ann-Marie is currently employed as a clinical dental hygienist/surgical assistant in a periodontal and implant practice. She is a certified instructor in both the Dental Hygiene and Practice Management Implant Certification Programs of the Association of Dental Implant Auxiliaries and Practice Management (a component of the International Congress of Oral Implantologists), and a Fellow of ADIA.

Ann-Marie has been an educational consultant for Sulzer Dental, Nobel Biocare, and 3i-Implant Innovations, leading implant manufacturers, with programs geared toward team members. She has also written articles for dental hygiene publications on dental implants. In addition, Ann-Marie has lectured and written articles on TMD, with one article being included in the NIH’s National Oral Health Clearinghouse’s Information packet on TMD. She is the founder of the TMJ Network, an educational resource for patients, as well as being involved in the TMJ Association, a national patient advocacy group.

Ann-Marie is married with two sons, and has also developed a program for the dental team on recognizing childhood developmental delays. She is also a Massachusetts Department of Public Health, Early Intervention Re-certification Program parent member. In addition, Ann-Marie is a columnist for RDH Magazine and a member of ADHA’s Access Magazine’s Reader Advisory Board.

Judy A. Baldwin

Judy A. Baldwin was born in Washington, D.C., and raised and educated in Baltimore, MD. She holds a B.A. degree from Mount Saint Agnes College and an M.S. degree from Loyola College. She began using her management and people skills as Director of Volunteers, both in the health care field and at The Baltimore Zoo. Judy first came into the field of dentistry in 1990 as the Office Administrator in the Eldersburg, MD, practice of Roger D. Urlaub, D.D.S. This was a position she held until Dr. Urlaub sold his practice in Maryland and relocated to North Carolina. Judy continued to hold this position during the first year of transition with Dr. Spencer St. Cyr.

During her eleven years as office administrator, Judy became well-versed in all areas of dental office management, but has particular skills in the area of insurance. She has also been trained in HIPAA regulations and has trained offices in the HIPAA Privacy Rule.

Judy’s association with Cindy McKane-Wagester began when Dr. Urlaub became a client of Cindy’s practice management firm, McKane and Associates. After her retirement from her position as office administrator, Judy became a practice management consultant with McKane and Associates. In this capacity, Judy has worked with many practices and has contributed to the writing and editing of the Master Practice Procedures Manuals.

Judy continues to participate in training classes and seminars.

Christine A. Popp

Christine A. Popp, RDH, BS, has over 20 years experience in the dental profession, ranging from clerical to clinical positions within private practice settings to management, training, and consulting work for the Levin Group, Inc., the largest dental practice management and marketing consulting firm in the United States.

With many years of hands-on experience with business process and design, Christine is recognized as an expert in the business systems of the dental profession. She is frequently invited to present seminars or conduct training programs for practices restructuring their systems to maximize productivity and profitability. Passionate about team power, Christine excels at training staff to work cooperatively and synergistically; using efficiency-promoting techniques, she assists team members to build on their strengths and turn weaknesses into opportunities for success. Exceptional written and verbal skills contribute to Christine’s exceptional skills as a teacher, mentor, and guide in these endeavors.

A graduate of the University of Maryland with a Bachelor of Science degree and her AA/RDH degrees from Community College of Baltimore.

 

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