A Master Dental Practice is a practice that provides excellent patient care in an efficient and effective business environment. Because it requires excellent managerial skills and scrupulous attention to detail, this combination is not always easy to achieve. Most dental practitioners are too busy practicing dentistry to develop and implement a design that really works. Those who attempt it at all focus on one or two critical areas while neglecting others that are just as important. The result? Almost every dental practice has potential that is seldom fully tapped and almost every dental practice has problem zones that can affect overall productivity and profit. Our program can provide the tools your practice needs to reach its full potential. Our program can help turn practice problem zones into practice profit zones.

The McKane & Associates Design
for the Master Practice includes

• an on site analysis of all critical practice components
• a custom tailored strategy for improving or enhancing practice operating systems
• specific and detailed recommendations for procedural changes
• a logical and cost-effective blueprint for implementation

• show you how to sell benefits rather than features

• provide appropriate visual aids

• provide scripts that will help patients understand financial arrangements

• help you learn to recognize what patients need and want

• show you how to help patients fully understand recommended treatment plans

• help you create an environment that promotes positive patient attitudes

• assist you to enhance under-utilized treatment areas of treatment

• show you how to monitor and improve case presentation

• help each team members understand his or her role in promoting optimal dentistry

• create an accurate system for tracking charges and payments

• teach your team the value of computer back-ups and safe storage

• design a fool proof system for credit checks

• develop a system to monitor payment by mail, counter collections, and insurance

• assist you to implement a sound protocol for processing insurance claims forms

• show you the most effective way to help patients maximize insurance benefits

• create a logical and easy to comprehend written financial policy

• empower team members to be proactive collection specialists

Our Marketing Experts will

• help you turn patients into proactive referral specialists

• design a newsletter or bulletin that can be regularly distributed to patients

• create a theme or logo that reflects your commitment to excellence

• show you how to tune in to patient preferences, likes, dislikes, and concerns before designing new market strategies

•  teach your team to be public relations specialists

• teach your team to help reactivate patients

• design a reward system that motivates team marketing strategies

•  motivate your team to become customer service reps

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